We are at your service
FROM MONDAY TO FRIDAY
9:00 - 12:00 & 14:00 - 18:00
call us at
+33 4 68 82 73 20
Fast intervention
We are at your side to solve your problem as soon as possible, in case of emergency even outside opening hours.
Transparent pricing
This is our guarantee of confidence! No last minute surprises or additional costs.
Your satisfaction is our absolute priority.
Doesn't work, doesn't exist. We will pull all the levers to offer you a suitable solution.
For professionals
Your IT equipment is a must, it must be available and efficient. But in the age of digitization it is all the more important that the hardware, software and applications you use match the demands of your business, so that you are prepared for the challenges of the future.
With more than 20 years of professional experience in the field of IT, we are at your disposal, from the audit to the acquisition of the appropriate hardware and software, from the installation to the maintenance of your systems.
We offer one-off interventions for short, medium and long-term contracts, depending on your needs.
Also discover our tailor-made solutions to meet the daily challenges of your professional life. .
... and individuals
Your computer is slow? You have caught a virus or malware? Your computer is infected with invasive advertisements? You don't have access to your e-mails. You can not connect to the internet?
Whatever your problem might be, we will intervene quickly and efficiently to solve it.
We work with all systems available on the market (Microsoft, Apple, Linux, Android, iOS).
Desktop PC, laptop, tablet, smartphone, Internet connection box, home network, printer and scanner, whether you need someone for the installation, configuration or the repair of your devices, we are at your disposal with our experience and know-how.
Troubleshooting
Desktop PC or laptop, tablet PC or ..., we provide you with quality troubleshooting as soon as possible.
Data recovery
Data loss - hard drive, USB stick or SSD inaccessible? Do not panic ! In 90% of cases your data is recoverable!
Networks
Planning and construction of IT-networks. We analyze, plan, maintain and supervise wired and wireless networks.
Security systems
Espionage, theft of sensitive encrypted data, fraud, sabotage, malicious programs ... The reasons for cyber attacks and hacks are numerous. - Sufficient reason to pay particular attention to the security of your data.
Systems Integration
The integration of IT systems is an important part of a company's digital transformation process. Professional strategic planning and implementation are therefore an absolute must if your IT facilities are to become an efficient tool and not a waste of time.
Tailor-made solutions
Whether it is the assembly of a PC, the printing of a prototype in 3D or the programming of a software or an application.
We put all our know-how at your disposal to answer your request from the design to the commissioning of your tailor-made 'product'.
Our rates
Our hourly rates
- We allow ourselves to invoice an hourly rate for each service that we offer in our workshop, provided that the service cannot be invoiced via our flat rates (see our flat rates below).
- For any assignment on your site that cannot be invoiced according to the flat rates below, we will invoice an hourly rate which varies according to the area of intervention.
- Each intervention by remote control will be billed by the hour, provided that it does not correspond to one of our flat-rate offers.
- Remote interventions require a reliable and fast internet connection.
Our flat rates
Type of troubleshooting |
Price |
| PC / laptop analysis * | 25 € VAT incl.* |
| PC / laptop external cleaning | 7 € VAT incl. |
| Internal PC cleaning (dust removal, thermal paste exchange, etc.) | 30 € VAT incl. |
| Internal laptop cleaning (dust removal, thermal paste exchange, etc.) | 75 € VAT incl. |
| 'Express' intervention - direct at the counter <10min | 10 € VAT incl. |
| 'Express' intervention - direct at the counter < 20min | 20 € VAT incl. |
| Ajout/remplacement d'un composant simple | 20 € VAT incl. |
| Adding / replacing a simple component | 50 € VAT incl. |
| Complete PC upgrade (excluding parts) or case change | 75 € VAT incl. |
| System disinfection (anti-virus treatment, malware, etc.) | 55 € VAT incl. |
| (Re-) Installation of operating system and drivers (without data recovery / transfer) | 59 € VAT incl. |
| (Re-) Installation of operating system and drivers (with data recovery / transfer) | 95 € VAT incl. |
| Hard disk cloning | 35 € VAT incl. |
| Manual data transfer (from one hard discdrive to another) | 48 € VAT incl. |
| Recovering data from an unresponsive drive ** | 99 €VAT incl. |
| *Le prix de l'analyse initiale n'est dû que si le matériel concerné ne peut pas être réparé ou remplacé ou si vous ne souhaitez pas que nous réparions / remplaçons le matériel défectueux. | |
Type of troubleshooting |
Price |
Interventions - zone A |
|
| Problem / failure analysis * | 35 € VAT incl.* |
| Installation and configuration of a PC and its peripheral | 58 € VAT incl. |
| Configuring and troubleshooting your home network (WiFi / Ethernet) - for max 3 computers. | 58 € VAT incl. |
| 1 hour of individual lessons on the use of your PC / laptop / touch pad, the most common software / apps (Office Suite, e-mail, etc.) and the Internet | 40 € VAT incl. |
Interventions - zone B |
|
| Problem / failure analysis * | 45 € VAT incl.* |
| Installation and configuration of a PC and its peripheral | 65 € VAT incl. |
| Configuring and troubleshooting your home network (WiFi / Ethernet) - for max 3 computers. | 65 € VAT incl. |
| 1 hour of individual lessons on the use of your PC / laptop / touch pad, the most common software / apps (Office Suite, e-mail, etc.) and the Internet | 45 € VAT incl. |
Interventions - zone C |
|
| Problem / failure analysis * | 55 € VAT incl.* |
| Installation and configuration of a PC and its peripheral | 69 € VAT incl. |
| Configuring and troubleshooting your home network (WiFi / Ethernet) - for max 3 computers. | 69 € VAT incl. |
| 1 hour of individual lessons on the use of your PC / laptop / touch pad, the most common software / apps (Office Suite, e-mail, etc.) and the Internet | 55 € VAT incl. |
| * The price for the initial analysis is only due if the affected hardware cannot be repaired or replaced or if you do not want us to repair / replace the defective hardware. | |
Type of troubleshooting |
Price |
| Problem analysis * | 30 € VAT incl.* |
|
STANDARD PC / laptop maintenance - according to agreed appointment (OS update, eradication of viruses, malware and spyware, uninstallation of unwanted software or add-ons, etc.) |
50 € VAT incl. |
| "URGENT" PC / laptop maintenance - support within 48 hours (OS update, eradication of viruses, malware and spyware, uninstallation of unwanted software or add-ons, etc.) | 60 € VAT incl. |
| Maintenance - "HYPER URGENT" PC / Laptop - same day support (OS update, eradication of viruses, malware and spyware, uninstallation of unwanted software or add-ons, etc.) | 75 € VAT incl. |
| PC / PC-laptop disinfection (anti-virus / malware analysis & treatment) | 55 € VAT incl. |
| Installation & configuration of a VPN tunnel | 45 € VAT incl. |
| Configuration of an automated backup (1PC + 1 NAS or Cloud backup media) | 45 € VAT incl. |
|
Interventions by remote control require a stable high speed internet connection (at least ADSL quality) |
|
| * The price for the initial analysis is only due if the affected hardware cannot be repaired or replaced or if you do not want us to repair / replace the defective hardware. | |
How to find us
Contact
Do you have a question or need additional information?
Do you have a computer problem and want to make an appointment for an intervention?
Whatever your concern, you can send us a message using the form opposite.
But of course you can also contact us directly.
Our contact details
SARL burro-net
2bis rue Sébastien Bonay
66400 Céret
Tel: +33-4 68 82 73 20
E-mail: contact@burro-net.com
